Contact us
Questions about which planter, edging height or fire pit suits your space, your order or delivery? We are happy to help.
A person on our team reads every message and replies as soon as we can, usually within one business day. No bots and no runaround.
If you are chasing an order, include your order number and the email address you used at checkout, and we can pull it up straight away. You can also check progress yourself on the Track Your Parcel page once you have a tracking number.
Company information
Full business details, published openly, so you always know exactly who you are buying from.
- Company nameCorten Steel Company, a division of Caruso Consulting Co Ltd
- UK administration office33 Queen St, London EC4R 1AP, United Kingdom
- Registered addressSuite 15, 47 Moo 1, T. Nawoong, Meaung, Phetchaburi 76000, Thailand
- Phone+66 (0) 98 391 3877
- Emailtheteam@customersupport.care
Orders of £100 or more ship free with tracked delivery (a flat £25 below that), in up to 7 working days after dispatch within 2 working days. This is an online only shop: there is no showroom and nothing is collected.
Frequently asked questions
What should I include in an order enquiry?
Include the order number and the email address used at checkout.
When will support reply?
The live contact page publishes a response target of one business day.